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Privacy Policy

Privacy Policy Statement
Concierge Ride TN Inc. takes your privacy seriously. We understand the importance of our customer’s’ information and how it’s being used or shared. Concierge Ride TN Inc. collects information about you when you use our phone services or websites, and through other interactions and communications you have with us. If you reside in the United States, the services are provided by Concierge Ride TN Inc. This Privacy Statement applies to information collected and used by Concierge Ride TN Inc.


SCOPE AND APPLICATION
This Privacy Statement (“Statement”) applies to persons anywhere in the world who use our apps or Services to request transportation, delivery, or other on-demand services (“Users”). This Statement does not apply to information we collect from or about drivers, couriers, partner transportation companies, or any other persons who use the www.crtnrides.com orwww.crtnluxury.com platform under license (collectively “Drivers”). If you interact with the Services as both a User and a Driver, the respective privacy statements apply to your different interactions.


COLLECTION OF INFORMATION
We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, postal address, payment method, transportation notes, and other information you choose to provide.


INFORMATION WE COLLECT THROUGH YOUR USE OFOUR SERVICES
When you use our Services, we collect information about you in the following general categories: Transaction Information: We collect transaction details related to your use of our Services, including the type of service requested, date and time the service was Call and SMS Data: Text messages will be used by staff to primarily send 1:1 communication to clients who initiate conversations, have questions, send a group text to Us making an introduction, for quick questions from Us, and to people who have requested communication via text. How to Opt-In:

  • People can opt in verbally over the phone or by texting our direct phone numbers with questions. They may also opt in via the “Contact Us” form on our website https://www.crtnrides.com or https://www.crtnluxury.com, which allows people to opt into texts from Concierge Ride. Our Terms and Conditions, listed at https://www.crtnrides.com orhttps://www.crtnluxury.com, provide directions to opt out of future SMS communications you can unsubscribe at any time by replying “STOP.. Our Privacy Policy is listed at https://www.crtnrides.com or https://www.crtnluxury.com.* In person, by attending events and requesting information.